Covid-19 office guidelines

  • A mask is required to enter the office.
  • At check in, infrared temperature will be taken and you will be asked to fill out and sign a short questionnaire ensuring that you are not currently sick or have recent high risk exposures. It is the management discretion to determine the safety of your visit and whether or not a patient can be seen.
  • Patients are to come to the office alone unless a medical aid is required.
  • Only one patient per treatment room is permitted – no exceptions.
  • No walk-ins will be permitted.
  • No more than 3 people maximum in the waiting room at one time.
  • Office hours will be extended and appointments are being taken at half volume to slow patient traffic and accommodate everyone.
  • It is required that all patients wear face masks in the office other than the time of treatment if on the face.
  • Please refrain from excess conversation during treatment to reduce contagion.
  • Be aware that although multiple treatments are traditionally performed in a single visit, often by various providers at PFRANKMD, there may be limitations enforced based on staff and room availability
  • We will do our best to accommodate patient’s needs, but please be aware that for some add on procedures another appointment may be necessary.
  • Check- out, skin care purchases, and future appointments are to be made in the treatment rooms- a receptionist will come to you.
  • Hallways will be for staff only and we require patients to remain in either the waiting room or designated treatment room.
  • Please show up on time- be aware that if you are early or late that you may have to wait outside the office building to maintain the safe volume in the office. If you are late and it poses a threat to safety due to patient flow – you may be asked to reschedule your appointment.